Building an AI-Powered SaaS Platform to Enhance Lead Engagement

Industries

Sales Technology

Services

AI Agent Development & NLP Integration

SaaS Product Design & Development

Custom API & 3rd Party Integrations

Cloud Architecture & DevOps

Technologies

Python, OpenAI APIs and RAG Model, AWS, DynamoDB

About Hermetics

Hermetics is a modern AI-powered SaaS platform designed to automate business development and change the sales funnel. By utilizing intelligent agents, Hermetics engages leads in real time and schedules appointments autonomously. 

Challenge

  • Slow response times from sales teams.
  • Manual appointment scheduling led to missed opportunities and poor customer experiences.
  • Inconsistent follow-ups hampered conversion rates.
  • A lack of contextual, automated answers to business-specific inquiries.

Hermetics struggled with slow responses and ineffective lead nurturing, resulting in reduced sales conversions.

Our Solution

  • Real-time lead interaction powered by OpenAI APIs ensures instant engagement and dynamic responses. 
  • Smart scheduling and reminders with calendar invite integration.
  • Implemented a Retrieval Augmented Generation model to handle business-specific FAQs and context-aware conversations.
  • Seamlessly integrated 7+ external systems for calendar, CRM, and more.. 

Results

  • Instant, AI-driven responses
  • Accurate, business-specific support 
  • CRM, comms, calendars, and more
  • Faster funnel movement, better ROI

Hermetics achieved instant lead management, automated scheduling, and higher conversion through AI-driven workflows and seamless system integration.